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針對新型冠狀肺炎的對策

株式會社OAKHOUSE(以下稱「敝司」),為了防止新型冠狀肺炎的感染擴散,進行以下對策。如有最新相關資訊,隨時更新此公告。

(1) 根據政府政策,無法進入日本者
如果因日本政策而無法進入日本,可免支付取消費的取消下訂。

(2) 根據政府政策,來日後需自主隔離者
如果敝司指定公寓獲得國家許可,可做為隔離場所時,為了確保安全,經過檢疫需自主隔離者可進入該物件進行隔離。
(無法在Share House內隔離。指定公寓滿房或未取得國家許可時,請自行尋找隔離場所。)
於敝司公寓內隔離時,須支付以天數計算房租、退住時的清潔費。
隔離結束並通過檢查後,可入住當初下訂的物件。
※萬一確診時,須負擔該房間的除菌消毒清潔費。另外,也須負擔確診後的隔離期間的房租。
※根據政府的指示,前往隔離場所時,勿使用電車、巴士、計程車等公共交通工具。
※敝司根據政府政策進行對應,煩請見諒。

(3) 敝司舉辦的活動
暫時停辦敝司在物件內舉辦的所有活動。

(4) 針對敝司物件內的所有住戶的對策
推薦洗手、漱口
設置酒精消毒液、肥皂(根據庫存變化)
要求停止多人數的聚餐等

敝司以所有住戶的安全、健康為最優先考量,隨時根據政府政策做調整。
造成各位住戶與相關者不便之處,煩請見諒、包涵。

以上
2020年03月25日

2020年04月17日追加訊息


本公司為防止感染,於2020年3月31日起禁止以下行為:

(1)外部來訪者的停留以及過夜等

以下是希望入居者能積極配合的避免事項。

(1)物件內的多人聚餐、聚會等

另,請配合以及理解下記的行為

(1)開窗換氣,保證空氣流通

本公司也針對澀谷總部通勤的員工進行以下防疫對策

(1)實施上記員工的在家辦公工作

(2)暫停上記員工的顧客拜訪

(3)上記員工健康狀況的追蹤與記錄

(4)強化公司內外的線上會議溝通工作

為了避免擴大感染,我們將采取適當措施,最優先確保住戶、員工,以及各關係者的健康安全。


以上
2020年04月17日

2020年04月21日追加訊息

4月17日(周五)中午12點左右,收到我司員工報告,稱接受新冠肺炎PCR感染檢測的結果為陽性。
該員工住在我司管理的OAK公寓 大森(公寓房型)二樓的其中一間房間,目前正在醫院積極接受治療並處於逐漸恢復的過程中。

為了全力防止擴大傳染,4月18日(周六)10:00開始,我司已安排專門清掃人員,負責清掃以及消毒OAK公寓 大森全樓層的共有區域。
大田區健保所表示,通過物品傳播感染的可能性極小,這也意味著感染的風險會隨著時間的推移而降低,我們將嚴格遵循大田區健保所的指導,繼續採取消毒工作等必要措施。

另,該員工並無訪問由我司管理的其他房屋的記錄。


■事發經過
・4/14 於醫療機關受診,負責醫生根據症狀聯繫健保所
・4/16 在醫院進行PCR檢測,並立即住院
・4/17 新冠肺炎檢測結果為陽性,目前入院中
・4/18 進行OAK公寓 大森共有區域的消毒工作


如在我公司管理的房屋中出現陽性感染者的情況下,我們將根據健保所的指導採取適當防護以及消毒措施。


以上
2020年04月21日

2020年07月27日更新消息

7月24日(五)18:00左右,弊司管理的「Social美宅 西葛西」的入居者在接受新冠肺炎PCR檢查後,確認為陽性。該入居者已經暫時搬離物件正在療養中,屬於輕症。

此物件於7月26日(日)已經請専門業者將物件內的共用部進行全面消毒。

現階段,此物件內尚未出現其他確診者,但在江戶川區保健所的指示下,弊司已經將與確診者有密集接觸者先引導至弊司管理的公寓房型待機。

■經緯
・7/24(五)弊司工作人員收到新冠肺炎PCR檢查結果的通知。與受檢者確認實際情況後,和江戶川區保健所以及密集接觸者取得聯繫,向Social美宅 西葛西的全入居者發送通知。

・7/25(六)密集接觸者移動到弊司管理的公寓房型。向Social美宅 西葛西的全入居者發送通知。

・7/26(日)13:00請専門業者將物件內的共用部進行全面消毒。

弊司管理的物件若出現確診案例時,將依照該區保健所的指示實施必要與適切的措施。

以上
2020年07月27日

2020年9月2日更新消息

8月28日(五)、弊司所管理的GARDEN TOWN 戶塚的入居者,在接受型冠狀肺炎的PCR檢查後被確診(陽性)。該入居者在雅房類型的房間中隔離,與外界無接觸的情況療養中,正在好轉。

同一區域預定會在此入居者經過10天的療養期間,確認身體康復後實施消毒作業。

現時間點尚未有同物件的其他確診患者,但在橫濱市戶塚區保健所的指示下,被判斷為有近距離/長時間接觸者已經移動至弊司管理的其他公寓物件待機。

■經緯
・8/28(五)弊司工作人員收到新型コロナウイルス陽性的檢查結果聯絡。在與確診者確認詳細後,與橫濱市戶塚區保健所一同聯絡有近距離/長時間接觸者,並向GARDEN TOWN 戶塚的入居者全員連絡。

・8/29(六)有近距離/長時間接觸者移動至弊司管理的其他公寓物件。

・該入居者療養恢復後、預定同一區域内將實施消毒。

弊司管理的物件若出現確診案例時,將依照該區保健所的指示實施必要與適切的措施。

以上
2020年9月2日

2020年9月18日追加消息

9月17日(四)、弊司所管理的Social美宅 南流山的入居者,在接受型冠狀肺炎的PCR檢查後被確診(陽性)。該入居者屬於無症狀的輕症患者,在保健所的引導下已經於本日移住至輕症者療養用的指定旅館。

另外,由於幾乎沒有使用共用部也無與其他入居者有接觸,所以松戶保健所認定無近距離/長時間接觸者(濃厚接觸者)。

■經緯
・9/17(四)弊司工作人員收到新型コロナウイルス陽性的檢查結果聯絡。在與確診者確認詳細後,與松戶保健所連絡取確認,判斷無濃厚接觸者。該入居者移動到指定旅館。

・9/17(四)18時左右,告知Social美宅 南流山全入居者。

・9/18(五)物件内的消毒完成。

弊司管理的物件若出現確診案例時,將依照該區保健所的指示實施必要與適切的措施。

以上
2020年9月18日

-----------------------------------
2020年10月15日更新消息

10月11日(周日)由我司管理的社交美宅多摩广场房屋中的入居者在接受新冠肺炎PCR检查后,结果确认为阳性,特此报告。
10月15日的阶段,根据当地保健所确认属于轻症,且该入居者已经搬至我司管理的单人公寓房屋中并正在隔离疗养。

10月12日(周一)在公共卫生中心的指导下,该房屋中的其他三名有密切接触可能的入居者也接受了PCR测试。此外,住宅内部的消毒工作于同一天已完成。

10月14日(周三) 在接受PCR检查的三名入居者中,据医院报道,其结果一名为阳性,两名为阴性。阳性结果的入居者已经搬至我司管理的单人公寓,症状为轻症,并且正在积极进行康复治疗。

■经过
・10/11(周日)我司管理人员收到新冠肺炎PCR检查结果为阳性的报告。在与该入居者确认详细情况后,与青叶区保健中心取得联络,报告有三名入居者有新冠肺炎密切接触者的可能性。
阳性结果的入居者已被安排,并且已经搬到我司管理的单人公寓。并且要求有密切接触可能性的三名入居者目前暂停使用房屋内的共有区域。后,与全入居者联络报告。

・10/12(周一)三名密切接触者已经接受PCR检查,并对于该住宅进行全面消毒工作。

・10/14(周三)在接受PCR检查的三名内,收到一名为阳性,二名为阴性的检测报告。我司已及时安排该当阳性入居者搬至我司管理的单人公寓,症状为轻症,并且正在积极进行康复治疗。
我司管理房屋中出现确诊案例时,我们将根据当地保健所的指导采取相关必要措施。

以上
2020年10月15日

2020年10月19日更新消息

各物件的衛生管理狀況以及新型冠狀病毒的對策等,在各物件的頁面上可以確認。為了讓各位可以安心看房,公用區域的打掃次數與消毒酒精的設置狀況等,都可以查看。
另外,也積極更新線上看房「OAKHOUSE GO」的物件。
2020年10月19日為止,已經有21物件可以選擇線上看房,今年內朝著全物件可服務的目標努力。

若入居者有進行PCR檢查或是抗體檢查時,請務必與OAKHOUSE聯絡。

OAKHOUSE在看房時都會進行溫檢以及需要戴上口罩與酒精消毒和徹底清潔洗手,防止感染擴大。入居者有與工作人員的安全為最優先考量,實施必要措施。

以上
2020年10月19日
----------------------------------
2020年10月28日更新消息

10月27日(周二)13時左右,收到我司员工,接受新冠肺炎PCR检查为阳性的报告。
目前该员工居住于由我司管理的Gran久我山(单身公寓型房屋)中的入居者在接受新冠肺炎PCR检查后,结果确认为阳性,特此报告。
该员工根据当地保健所确认属于轻症,且住院并正在隔离且积极接受疗养。

为防止感染进一步的扩大,我司于10月28日(周三)已对Gran久我山房屋整体进行了消毒工作。根据和杉並区保健所确认,病毒通过物体间的传染概率极低,并且随着时间推移更会降低传染几率。我们会根据杉並区保健所的指导,继续采取消毒等必要防范工作。

注,该员工并未到访我司管理的其他房屋物业。

■经过
・10/26 该员工前往医院诊治,并接受PCR检查。
・10/27 新冠肺炎结果为阳性。
・10/28 入院由地方保健所指定的医疗结构。
・10/28 对于Gran久我山房屋进行全楼消毒措施。

我司管理房屋中出现确诊案例时,我们将根据当地保健所的指导采取相关必要措施。

以上
2020年10月28日

----------

Additional information from the 22nd of November 2020

We confirmed that a resident of Maple House B had been infected with the New Coronavirus.
The resident in question is now recovering.

■Detail
November 20th(Friday)
After feeling unwell, the tenant took a PCR and was confirmed to be positive. On the same day a colleague of the tenant also tested positive.

November 21st(Saturday)
The hospital and the person himself contacted Oakhouse, since his/her condition was slightly concerning, he/she was admitted to a hospital. There was no person of close contact in Maple House B.

November 22nd(Sunday)
Disinfection work was carried out in the common areas.

The resident has now recovered after treatment.

We will continue to take the necessary measures in accordance with the guidance provided by the Japanese government and the health authorities in the event of a positive case in any of our managed properties.
22nd of November 2020

--
Additional information from the 27th of November 2020

We confirmed that a resident of Social Residence Fussa had been infected with the New Coronavirus.
※Although several residents were found to be positive, the route of infection was different for each of them and there was no evidence of infection within the same property. All residents are asymptomatic and have recovered after treatment.

■Details
November 20th(Friday)
A resident of Social Residence Fussa (①) was informed by the public health center that he/she tested positive in the PCR test. He/she was admitted to a medical institution on the 19th of the same month. He/she has a mild illness and is recovering.
On the same day, disinfection of the common areas was carried out.

November 23rd(Monday)
The health center conducted a PCR test on all the residents on the same floor and one resident (②) tested positive the following day (Tuesday 24th).
As the onset of the disease was on the 15th, 8 days after the health centre's instruction and the health observation period was about to end, the patient stayed in his room to recover. The patient had a mild illness and is recovering.

November 23rd(Monday)
Resident (③) informed us that the results of the PCR test he/she took on Sunday the 22nd were positive. The resident was not staying at Social Residence Fussa at the time of the outbreak and had no contact with resident (①) or resident (②).
He/she had a mild illness and did not return to Social Residence Fussa, but recovered after treatment.

November 25th(Wednesday)
Disinfection of the common areas was carried out again.

November 26th(Thursday)
Resident (④) was informed by the public health center that he/she was a close contact for a person who was found to be positive at work, so a PCR test was carried out and was confirmed positive. There was no person of close contact in Social Residence Fussa.

On the following day, Sunday the 29th, he/she was moved to one of our apartment type properties while being asymptomatic. He/she was moved to a medical institution at a later date as there was no place available in the beginning and is recovering.

November 27th(Friday)
We have been informed by resident (⑤) that the PCR test result was positive. There was no person of close contact in Social Residence Fussa.
On the same day, the resident was moved to one of our apartment type properties.

The resident has a mild illness and is currently recovering.


We will continue to take the necessary measures in accordance with the guidance provided by the Japanese government and the health authorities in the event of a positive case in any of our managed properties.
19th of November 2020

--
Additional information from the 1st of December 2020

We confirmed that a resident of Social Residence Hanakoganei had been infected with the New Coronavirus.
The resident in question had a mild illness and is now recovering.

■Details
November 20th(Friday)
A resident of Social Residence Hanakoganei (①) was informed that a friend with who he/she met on Sunday the 15th had a positive PCR test result, and so he/she as well underwent a PCR test.

November 21st(Saturday)
The resident was contacted by the hospital that his/her test as well was positive and contacted Oakhouse.
He/she was moved to one of our apartment properties the same day.

November 22nd(Sunday)
Disinfection of the common areas was carried out.

November 26th(Thursday)
We were informed that 7 tenants of the same property were possible close contacts. Those tenants were moved to our flat type property the following day, Friday the 27th.

November 27th(Friday)
The 7 residents who had been moved the previous day underwent PCR testing.

December 1st(Tuesday)
One of the residents (②) tested positive in his/her PCR test. On the same day, the resident was moved to a medical facility.
There were no new close contacts and the resident is recovering from a mild illness.

We will continue to take the necessary measures in accordance with the guidance provided by the Japanese government and the health authorities in the event of a positive case in any of our managed properties.
1st of December 2020

--
Additional information from the 14th of December 2020

We confirmed that a resident of Oakhouse Kichijoji 2 had been infected with the New Coronavirus.
The resident in question had a mild illness and is now recovering.

■Details
December 2nd(Wednesday)
The tenant was contacted by the health center that he/she was a person of close contact.

December 4th(Friday)
The tenant took a PCR test but the result came back negative.

December 12th(Saturday)
The tenant continued to feel unwell and took another PCR test.

December 14th(Monday)
The tenant received a positive test result.
Since the 2nd of December, the resident has been living in his/her own room and has rarely used the common areas.

December 17th(Thursday)
Disinfection of the common areas was carried out.

The resident has a mild illness and is currently recovering.

We will continue to take the necessary measures in accordance with the guidance provided by the Japanese government and the health authorities in the event of a positive case in any of our managed properties.
14th of December 2020