HAKUSAN HOUSE

STEP1 Check vacancies, choose your house

You can search for houses using the methods listed below.

If there is a vacancy

For room viewing reservations (for those who would like to view the room >> STEP 2
OR　For move-in reservations >> STEP 3

If there are no vacancies

We will introduce you to houses that align closest with your wishes.

For residents, we require 1 month advance notice before moving out. We cannot answer requests for move-out dates within 1 month of your planned move out.

STEP2 Room viewing

Please make a reservation to see the room beforehand via one the following methods.

After we receive your inquiry, the house manager will contact you regarding the schedule. On the day of the viewing, the manager will show you the house. If you would like to sign the contract and move in on the same day as the viewing, please bring a photo ID.

STEP3 Reservation

Making a reservation

1. Please fill out the move-in application form.
*We will provide separate guidance regarding the move-in application form.

2.After receiving the application, we will perform our stipulated inspection.

3.Please prepare the reservation fee.
■Reservation Fee
Signing contract between the 1st and 20th of the month → Initial contract fee + Calculated daily rent
Signing contract between the 21st and the 31st of the month → Initial contract fee + Calculated daily rent + 1 month of rent

■contract fee (paid only 1 time during 1st contract signing. Non-refundable)
Apartment: 50,000 yen
Single room: 30,000 yen
Share room: 20,000 yen
Compartment: 20,000 yen
Dormitory: 10,000 yen

*At Social Residence / Gran series houses
Apartment: 50,000 yen
Single room: 50,000 yen
Share room: 40,000 yen
Compartment: 40,000 yen
Dormitory: 30,000 yen

■Bedding
While Oakhouse provides a mattress and bed frame, we do not provide bedding. However, you may rent bedding from Oakhouse.
You cannot choose the type of bedding, as it is chosen according to the size of the bed in the room.
　* Single : ¥9,000
　* Semi-double : ¥12,000
　* Double : ¥15,000
　* Floor-type single futon : ¥12,000
If you would like to purchase bedding, please contact the manager beforehand.

STEP4Things to do when signing the contract

Rent does not begin to apply until 10 days after the reservation has been completed.

Cancellation fees after reservation is completed

If you cancel your application after it has been processed, the following cancellation fee applies.
・Between 1 month to 8 days prior to move-in date: 50% of contract fee
・Between 7 days prior to the day of move-in: 100% of contract fee

*Even in the case of an applied discount to the contract fee, the normal contract fee will be used to calculate the cancellation fee.

STEP5Check-in

If you signed the contract before moving in, you can move in any time you like. If you will be signing the contract on the day you move in, you will be signing at the house with the manager, so please inform the manager in advance of your move-in details.

Please follow the rules and have an enjoyable guest house experience.

STEP6Choosing your move-out day

Once you have decided on your move-out date

Advance notice for moving out of single rooms, compartments, and apartments is 1 month in advance, while dormitories require 14 days in advance. When you have decided to move out, please contact us.

*Rent up until the move-out date will be calculated per day, and the calculated amount must be paid after you move out.

STEP7Deciding your move-out time

Once you have decided on your move-out time

When moving out, please choose a time that is during normal business hours. (For times outside business hours, please consult with the manager.)
Once you have the details of your move-out, please contact the manager.

STEP8Moving out (check-out)

When moving out, please make sure the room is clean.

If you will be meeting with the manager on the day you move out

The manager will confirm the state of your room and facilities. Give the key to the manager when you leave.

If you will not meet with the manager on the day you move out

Place the key in a designated place and move out by yourself. (You will be notified of the designated place to put the key beforehand.) Once the manager confirms the state of your room, they will contact you.

*Rent up until the move-out date will be calculated per day, and the calculated amount must be paid after you move out.

Mail Forwarding process

Thank you for using Oakhouse! We hope you stay with us again some time in the future.