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Due to the effects of the New Coronavirus, we are currently working from home and are not able to take your call. We apologize for the inconvenience caused here but please use the form below to select the department you wish to contact. A member of our team will get back to you between 10:00 and 18:00 on weekdays.
Most read articles
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When can I make a reservation?
The entire reservation process is handled online. See here for details.From...
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How can I pay?
Japanese citizens Bank transfer (credit cards not accepted except in...
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Contract term
The minimum contract length is 1 month. For long-term contracts...
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Move-out process
❶Make a Move-out Application from your Dashboard. ❷Customer Support will contact...
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I would like to see a house
How to make a reservation to see a house❶Find the...
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Rent
You can check your next payment and payment history here....
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Move-out application rules
If you would like to move out, you must make...
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When can I make a reservation?
You can make a reservation for a vacant room or...