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What is Oak Fellows?

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〒150-0002 Tokyo, Shibuya-ku, Shibuya 3-3-2 Shibuya MK Bldg. 5F

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Welcome to the Oakhouse Help Center!

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If you are unable to find an answer to your question on the Help Center FAQ, Oakhouse staff will assist you, so please log in or register to make an inquiry.

Inquiries by phone

Inquiries are handled by automatic voice guidance and Oakhouse staff.

Phone support information

For English, for moving in to Oakhouse, or if you are a current resident and would like to speak to staff directly

Business hours
Weekdays & Saturdays 10:00 - 18:00

050-5358-6081

Other Inquiries

Line2 Corporate contracts
Line3 Real estate sales, effective use of real estate
Line4 Inquiries regarding Oakhouse facilities, construction, or delivery service
Line5 Accounting department
Line6 Human resources and hiring
Line7 Media and PR

*We do not accept telemarketing calls.

Business hours
Line2〜Line7 Weekdays 10:00 - 18:00

03-6452-6961

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Welcome to the Oakhouse Help Center!

Would you like more help?

Inquiries by phone

Phone support information

Other Inquiries

Most read articles

How can I pay?

When can I make a reservation?

Contract term

Move-out process

Rent

Move-out application rules

I would like to see a house

Transfer fees and rules