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What is Oak Member?

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〒150-0002 Tokyo, Shibuya-ku, Shibuya 3-3-2 Shibuya MK Bldg. 5F

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Welcome to the Oakhouse Help Center!

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If you are unable to find an answer to your question on the Help Center FAQ, Oakhouse staff will assist you, so please log in or register to make an inquiry.

Inquiries by phone

Inquiries are handled by automatic voice guidance and Oakhouse staff.

Phone support information

Line1 For English, for moving in to Oakhouse, or if you are a current resident and would like to speak to staff directly.
Line2 Inquiries regarding Oakhouse facilities, construction, or delivery service
Line3 Real estate sales, effective use of real estate
Line4 Corporate contracts
Line5 Accounting department
Line6 Human resources and hiring
Line7 Media and PR

*We do not accept telemarketing calls.

Business hours

Line1 Weekdays & Saturdays, Sunday 10:00 - 18:00
Line2〜Line7
Weekdays 10:00 - 18:00

03-6452-6961

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Welcome to the Oakhouse Help Center!

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Inquiries by phone

Phone support information

Business hours

Most read articles

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When can I make a reservation?

Move-out process

Contract term

Rent

Move-out application rules

I would like to see a house

Transfer fees and rules