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Welcome to the Oakhouse Help Center!

Most read articles

  • How can I pay?

    Japanese citizens Bank transfer (credit cards not accepted except in...

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  • Rent

    You can check your next payment and payment history here....

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  • When can I make a reservation?

    The entire reservation process is handled online. See here for details.From...

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  • Move-out process

    ❶Make a Move-out Application from your Dashboard. ❷Customer Support will contact...

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  • I would like to see a house

    How to make a reservation to see a house❶Find the...

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  • Move-out application rules

    If you would like to move out, you must make...

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  • Contract term

    The minimum contract length is 1 month. For long-term contracts...

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  • Are there any fees when moving out?

    Once your move-out application has been received, Customer Support will...

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