STEP 1Check vacancy information/choose your house
You can search for a house via the methods below.
- 1Web search
Check vacancy information on the house page
- 2Phone
Call the Customer Support
81-3-6452-6961
- 3Visit in person
Visit the Customer Support
If there is a vacancy
ARequest a room viewing
If you would like to see the room in advance, schedule a room-viewing appointment →STEP2
BDo not request a room viewing
If you do not wish to see the room in advance, proceed to make a move-in reservation →STEP3
If there is no vacancy
We will recommend a different house closest to your needs.
Residents schedule their moving out 1 month prior to when they move out, so we are unable to speculate on move-outs later than 1 month in the future.
STEP 2Room viewing

If you would like to see the room, please make a reservation by the method below.
- Online reservation: from the house page, fill out the room viewing appointment section and your desired date and time.

- Phone reservation: 81-3-6452-6961 (Customer Support)
After contacting us, the Customer Support will contact you again with the date and time.
STEP 3Move-in reservation

1Fill out and send the move-in application form.

*Oakhouse will provide guidance separately for the move-in application form.
*A copy of ID such as driver's license, passport, residence card, alien registration card, etc. is required.
*Please indicate on the move-in application form if you would like to rent bedding.
2After sending in the move-in application, Oakhouse will conduct an investigation.
There is a personal inspection prior to moving in.
The inspection may take several business days.
Oakhouse will contact you with the results of the inspection.
3Prepare the move-in reservation fee.
Move-in reservation fee
Signing the contract between the 1st and 20th day of the month → contract fee + daily calculated rent
Signing the contract between the 21st and the 31st of the month → contract fee + daily calculated rent + 1 month of rent
Contract fee (only required at the first contract / non-refundable)
- Apartment: ¥50,000
- Single room: ¥30,000
- Share room: ¥20,000
- Compartment: ¥20,000
- Dormitory: ¥10,000
*for Social Residence and Gran series houses
- Apartment: ¥50,000
- Single room: ¥50,000
- Share room: ¥40,000
- Compartment: ¥40,000
- Dormitory: ¥30,000
Bedding
Bedding is not provided.
■Bed pad: 2,000 Yen
※Because of hygienic reasons the bed pad will have to be bought in any case, no matter if you rent the bedding or not。
You can rent bedding from Oakhouse.
*Bedding is fixed depending on the bed size, and the type cannot be chosen.
■Rental bedding:13,000 Yen(optional)
≪Contents≫
Duvet + Cover
Pillow + Cover
Bed sheets
(◎Futon set for the floor)
◎Only for rooms that require a Futon set。
4Schedule a date and time to move in.
*Move-in appointments can be scheduled between 11:00 to 18:00.
*If your flight will arrive at the airport later than 15:00, your move in will be the next day.
STEP 4Contracting procedure
1Contracting procedure
- Fill out and sign the contract.
- You will receive the key.
2Cancellation of move-in reservation
If you cancel your move-in application after it has been processed, the following cancellation fees apply.
- Cancel between 1 month to 8 days prior to move-in date: 50% of contract fee
- Cancel between 7 days prior to the day of move-in: 100% of contract fee
*If the contract fee had been discounted, the cancellation will be calculated at the full contract fee amount.
STEP 5Check in
The contract procedure will take place at the house on the scheduled date and time.
Follow the house rules and have an enjoyable share house life.
Moving out
STEP 1Choose your move-out date
Once you have chosen your move-out date
For single, compartment, and apartment rooms, at least 1 month prior to your desired move-out date, contact us via one of the methods below. For dormitories, contact us at least 14 days prior.
1Log in to your Oak Member Dashboard
Log in to your Oak Member Dashboard below.

If you cannot log in, please check your e-mail address or reset your password.
2Apply to move out from the Oak Member Dashboard

After logging in to the Oak Member page, select "move out application" from the menu and fill in the required information on the form.
*Please carry out this process at least 1 month prior to your desired move out date. As a rule, 1 month of rent applies from the date your application is accepted, so please apply as soon as possible.
*Rent until your move-out date will be calculated per day. For any overpaid rent amount, it will be transferred to by bank after your move-out has been completed.
STEP 2Decided move-out time
Once you have decided your move-out time
Please schedule your move-out time for within business hours. (Please consult if you need a different time)
Once you have decided on the details, contact your house manager.
STEP 3Move out (check out)
When moving out, please clean the room.
1If the manager will meet with you on the move-out day
The manager will check the room and fixtures. Return the key to the manager.
2If the manager will not meet with you on the move-out day
Leave the key in a designated place and move out by yourself. (The designated place will be shared with you before you move out) After the manager has checked the room, they will contact you.
*Rent until your move-out date will be calculated per day. For any overpaid rent amount, it will be transferred to by bank after your move-out has been completed.
Change of address
Once your new residence has been decided, please make sure to apply for change of address.
Bring a form of ID to your closest post office and carry out the change of address procedure.
Thank you very much for staying with us at Oakhouse. We look forward to your staying with us again.